Pat D. - 11/16/2008
Blackwell Auto is a company I trust. For this service, as with every other time I have used them, they were reliable, friendly and professional. They are the only auto repair shop I have used for the past several years, for several cars. They always fix my car same day; except in an emergency, I make an appointment. I have recommended them to several friends.
Status:Validated
Amy A. AZ - 11/13/2008
My water pump was leaking. They fixed it in one day, helping me get home to wait with my kiddos instead of being stuck at the repair shop. They had very friendly staff. The only thing I didn't like was the price, which was a bit higher than I was comfortable with.
Status:Validated
Karen W. - 11/13/2008
I was referred to Blackwell by a female co-worker who has used Blackwells for 10+ Years. She had told me how honest and reasonable they are. My car is older and I appreciate them telling me what needs to be done today and what can wait. I found them friendly, honest and reliable. I will be back!
Status:Validated
Robert P. - 11/12/2008
My experience with getting my car repaired was excellent. I am able to trust your shop with the repairs that need to be done, mainly because I trust your advisor Louie. He gets the job done right and is very efficient. I would recommend your auto shop to anyone and I do so already. Thanks for your great work!
Status:Validated
Dan G. - 11/10/2008
Very happy with the service I receive from Balckwell. They are my garage of choice for all my cars.
Status:Validated
Gay K. - 11/9/2008
My Lexus did not pass the emmisions test. Blackwell Automotive repaired the car the next day and all was well. I believe the pricing was reasonable and included helpful assistance from ADEQ emission's program. There are not many shops these days that get it right the first time - but this is one.
Status:Validated
Eric D. - 11/7/2008
I've always found Blackwell to be very thorough, honest, and straight forward about what needs to be repaired. They are one of the most professionally run shops I've experienced. My experience was very good...as usual
Status:Validated
Joseph P. - 11/6/2008
This shop came highly recommended to me by a local radio talk show host so I arrived with very high expectations.So far I have been to the shop twice and both experiences were very favorable.The staff is very courteous and the service writer was very knowledgeable. Each time my concerns were addressed and recommendations were made. Repairs were done in a timely manner and I am driving with a new sense of confidence. My only regret is that I didn't find this shop sooner.
Status:Validated
Lori F. - 11/6/2008
Blackwell Automotive has always been honest and professional but their customer service is outstanding. Family owned and operated, Blackwell treats customers with respect and patience, will doing quality work. If you don't take your vehicles to Blackwell, you should!
Status:Validated
dan C. - 10/30/2008
My Jeep was not starting properly and had it towed to Blackwell. They determined it was the battery and found out it was still under partial warentee. This saved me money on the replacement. Always pleased with their knowledge.
Status:Validated
Gene S. - 10/30/2008
Best and most honest shop I have taken my car to.Their prices are fair and they only do necessaary work.High recommend them. They get a 5 from me.
Status:Validated
Norm N. - 10/30/2008
I have used Blackwell for several years and several different vehicles. They are priced fairly and do outstanding work. The shop is very clean and the staff always friendly and helpful. I have already recommended them to several others who have taken their vehicles there as well. They provide good follow up and you don't need to "babysit" them to be sure they are doing the job completely and fairly.
Status:Validated
norris B. - 10/29/2008
I take all my work there (2 cars). They are friendly and professional. The best thing is they are honest and give a fair estimate. I have saved $thousands going to them.
Status:Validated
craig L. - 10/29/2008
I had My vehicle in for routine maintenance and a timing belt. They did a good job. The staff was friendly and accomadating. I will use them again in the future.
Status:Validated
Dennis D. - 10/28/2008
I took my pick-up in for steering repairs. I live about 45 miles from Blackwell Automotive and now feal it was well worth it. I had the same problems looked at by a local Dodge dealer and they never corrected it but were not shy in charging for nothing. With the unresolved I was told about Blackwell Automotive and they could correct the steering problem and they did. It was not just a good job it was EXCELLENT job and I knew this the second I pulled out of the parking lot the job was done right. The price was more than fair and great people to work with. CLEAN place and HI-TEC and wouldn't give up until they found and corrected the problem. This place is a WINNER in my book THANKS Dennis
Status:Validated
jerry B. - 10/23/2008
Blackwell did excellent work on my Winnebago Adventurer. Service was fast and friendly. Will certainly return in the future for other service needs.
Status:Validated
Ernie F. - 10/23/2008
I was referred to Blackwell Automotive by Mark Salem owner of Salem Boys in Tempe. Having my cars service my Salem Boys has led to high expectations for an auto repair shop. Blackwell met those expectations. Louie not only was helpful at the counter, he even took me into the service bays for a tour. This is the kind of openess one appreciates with a busines. My recommendation it the highest I can give to an auto repair facility.
Status:Validated
rod H. phoenix, AZ - 10/22/2008
thought there service was very good.very impressed with there clean shop,and their time efectiness on working on my car. so impressed i took my other car in for service.thanks guys
Status:Validated
Carol A. - 10/21/2008
Fast, friendly, and fair.
Status:Validated
Erin F. - 10/13/2008
I really appreciated the time this team took to go over what the manufaturer said i needed versus what my car actually needed. they are willing to work with me to spread out my costs and are very prompt.
Status:Validated
Guy D. - 10/13/2008
My car needed a new battery and 30,000 mile maintenance work. This was done swiftly (one man worked through his lunch to get it to me quicker) and professionally.
Status:Validated
Cathleen J. Phoenix, AZ - 10/12/2008
Blackwell Automotive is an friendly honest shop that we feel confident in taking our Tahoe to.
Status:Validated
Pat Z. - 10/9/2008
We have been using Blackwell for many years and the service is always outstanding. They are friendly, courteous and conscientious and that is why we have returned to them throughout the year.
Status:Validated
LESLIE S. - 10/9/2008
I AM ALWAYS TAKEN CARE OF WHEN I TAKE MY CAR INTO BLACKWELL AUTUMOTIVE. EVERYONE IS FRIENDLY AND EXPLAINS EVERYTHING TO YOU SO YOU CAN UNDERSTAND. THEY TOOK ME HOME AND PICKED ME UP WHEN MY CAR WAS READY.I HAD FRONT BRAKE PADS REPLACED AND FILTERS CHANGED AND MY TIRES ROTATED THANK YOU BLACKWELL AUTOMOTIVE FOR THE EXCELLENT WORK AND FRIENDLINESS.
Status:Validated
Donna F. New River, AZ - 10/9/2008
Being new to the Phoenix area, I have to tell you I feel so lucky to have found Blackwells and purely by accident. After lots of problems and $$ elsewhere trying to get our ford truck smogged they finally got us up and going. Our Jeep Cherokee had been heating up for a couple years and had been in the shop numerous times and still had the same problems. Well we took it to Blackwells and they said "hey we think the problem is the radiator" and of course it was what a relief. Thanks Black- wells you made my first summer here in Phoenix bearable. Not only do they FIX the problem, the customer service is great and most days can take you right in. Thanks guys!!! Curtis and Donna
Status:Validated
Paula W. - 10/8/2008
The whole crew at Blackwell Automotive are honest, patient, and trustworthy people. We have been taking our cars there for years and have always had exceptional customer service. They take the time to explain all options, and answer every question along the way. I cant say enough about the service and the quality of repairs have always been top notch. Louie Chavez, Matt, and Crystal come very highly recommended. Don't hesitate to do business with this organization. They deserve an A+ in my book.
Status:Validated
betty C. - 10/8/2008
The service was very good and the people there were very friendly. They took the time to explain the servicing of my car. I'll be a returning customer. Betty C.
Status:Validated
Andrew G. Laveen, AZ - 10/6/2008
Blackwell Automotive fixed my automatic door locks on my civic. They were able to get me in right away and have my car fixed the same day.
Status:Validated
Robert T. - 10/3/2008
A Mr. Louie Chavez of Blackwell walked me thru the AZ emission program, saving me both time and money. They promised less and delivered much more than anticipated. I reccomend anyone needing professional and honest automotve work, use Blackwell Automotive.
Status:Validated
Jeremy E. - 10/2/2008
Blackwell Automotive provided me an accurate and fair estimate and repaired my car quickly. I also appreciated that they washed my car before returning it to me.
Status:Validated
gordon H. - 10/2/2008
I have used Blackwell Automotive for several years. My car is a "98" with over 160K miles. Everything about Blackwell Automotive is professional, the technicians, service writer, office manager and the shop is clean and organized. All work is explained beforehand with the associated cost. Best auto repair shop in the north central valley.
Status:Validated
Carol T. - 10/1/2008
As a woman I often feel intimidated by Automotive repair shops but the staff at Blackwell are so professional and concerned for the health of my car that I never feel taken advantage of.My first introduction to them was because of an emission problem on another car that a competitor of theirs had told me would cost in excess of $2000.00 to repair but The Blackwell staff found the problem was mainly caused by a loose wire and the cost was a fraction of the other quote.I have taken cars there several times since and am always pleased and impressed with their service and professionalism.
Status:Validated
dorothy R. phoenix, AZ - 9/27/2008
Pleased with service; quick diagnosis and repair. Impressive operation, including front office operation. At other shops, the front office personnel are often lacking in common mechanical knowledge. Have used other repair shops in area that have been more interested in maximizing repair bills than establishing a good customer relationship.
Status:Validated
Walter C. - 9/26/2008
Service writer was knowledgeable focusing on problem presented then reporting dignosis results and repair costs in a timely fashion. Repair and service were done to my satisfaction and for the estimated cost. Finally, I was educated to future service needs without pressure.
Status:Validated
Angie C. - 9/25/2008
Great service. Prompt, efficient, and cordial. We will return!
Status:Validated
Jose T. - 9/23/2008
I HAVE BEEN GOING TO BLACKWELL FOR 5 YEARS AND HAVE NEVER HAD A COMPLAINT OR PROBLEM,THEY ARE THE MOST HONEST PEOPLE YOU CAN FIND IN TOWN.BLACKWELL IS NOT JUST A SHOP THEY ARE FAMILY AND WILL DO THERE BEST TO SERVE YOU.PEOPLE MAY THINK IT IS A LITTLE EXPENSIVE BUT GOOD QUALITY WORK IS HARD TO FIND FOR CHEAP.SO GO TO BLACKWELL AND SEE THE DIFFERENCE.
Status:Validated
Judson L. - 9/23/2008
Took vehicle in for oil change and asked to check brakes. One of the calipers were sticking and had worn most of the pads on that side. They called and explained the situation, giving me options and prices. The vehicle was done on time and the price was as quoted. I've taken my vehicles in many times, and have always had good service.
Status:Validated
Debra N. - 9/23/2008
I was very pleased with the customer service and the honesty about working needing to be done.
Status:Validated
robert H. - 9/22/2008
Noticing the engine light on, we stopped in to see about repair needs. Before doing anything to our car, the GM, Kristy Singer, checked our fuel cap to see if it may have worked loose. This could have caused a misread by the computer indicating a vapor leak. She suggested that we drive the car and stop and start, giving the computer time to reset, just in case that was the problem. How cool is that! Free advise! To make a long story short, we did return about an hour later, no change in engine light status. We left it for diagnostic testing and requested oil/lube work. She called us back within an hour, stating a sensor was bad, and that they checked the battery also (which we had never replaced) and found it was extremely low, and replacment was recommended (total cost of repairs provided). We gave our go ahead with approximate pickup of 6:00 p.m. At 3:45 p.m. we were notified that the work was completed and our vehicle was ready for pickup. We were extremely pleased with the quality of work, the estimate of repair time and the estimate of costs. No surprises, no hassle, a genuinely pleasant experience. . . and ahead of time too!
Status:Validated
Don B. - 9/22/2008
It's not easy for most car owners to know what repairs really needed and how well they will be done. Having been a Blackwell customer for 15+ years, I am well satisfied with the quality of their work. They explain clearly what's needed and what the cost will before the work begins. When you pick up your car/truck you can be sure it's been properly repaired.
Status:Validated
Matt W. - 9/21/2008
These guys really know what they are talking about. Not only where they the only shop that trated me like they wanted my business, they got the car in, replaced the radiator and the whole cooling system including the temp guage and radiator and cap and they had it back to me the same day. When he told me the cost, I told him my budget and he worked with me to reach a happy medium. I will definately go back and you should too!!
Status:Validated
marlene J. - 9/19/2008
We went to a mechanic we trusted for many years. After we moved we were sure we couldn't replace them because they were very good. We have been seeing Louie & the staff at Blackwell Automotive now for apx. 2 years. My husband & I both agree that they have done an even better job than the previous shop. Their service is timely, honest & reliable. I do a lot of traveling alone with my daughters so having reliable transportation is really important to us. Thanks Louie & Staff. M. Johnson
Status:Validated
carol C. - 9/19/2008
Staff was courteous. Responded to my problem quickly. Repairs were performed as promised. Transportation was provided to and from my residence, no rental car needed. Description of repairs needed was easy to understand. Quotes given were accurate. There were no surprises. No pressure to do repairs that were reccommended but not needed at this time. Exterior and interior of car were cleaner than when I took it to the shop. Interior of repair bays and office area were very clean. Would highly recommend.
Status:Validated
ANDY K. - 9/17/2008
I found this shop thru the refference and I'm satisfied with service. I will highly recommend to others.
Status:Validated
Wendy R. - 9/17/2008
After hearing friends and family talk about Blackwell several years ago, I started taking my vehicle there. They are professional, courteous, knowledgeable and have always taken the time to explain any problems and make recommendations regarding immediate and future maintenance/repair. I highly recommend them. I have been to other shops, but have returned to Blackwell. We need more businesses that operate in the same manner.
Status:Validated
Kathy Z. - 9/16/2008
As a single women when I take my cars to Blackwell I am confident that they will give me a fair and honest estimate of the problems. Also when I go for maintenance they do not try to add on extra work but they do take the time to explain if there is additional work they feel I need. The staff is friendly and the shop is very clean and cheery. As far as auto repair goes it is as good as it gets!
Status:Validated
Steve B. - 9/16/2008
We have gone to Blackwell Automotive for several years and have received very good service. We will continue to use their services.
Status:Validated
Buffalo Rick G. - 9/12/2008
I have never been anything but satisfied with the work and attention to detail that I receive from Tom Blackwell and his staff. I have been with Blackwell for over 20 years and at one time had several company vehicles serviced there. Including my Motorized Stagecoach Limo, which they always managed to keep on the road.
Status:Validated
Kyle B. - 9/11/2008
I moved to the Phoenix area in 1989 and Blackwell Automotive was recommended to me by a number of co-workers. From my very first visit through today, I have always had my cars worked on by Tom and his team. I even had my car towed one time all the way from Casa Grande, just so Blackwell could do the repair !!! They do great work at a fair price and are the most trustworthy car repair shop I have ever experienced. I tell everyone I run into that if you are looking for great car service, Blackwell is the place to go !!!!!
Status:Validated
Thomas M. - 9/11/2008
OUTSTANDING! People are friendly, polite, and attentive. Mechanics very knowledgeable! Repairs were done in a timely manner! I would HIGHLY recommend them! I will take ALL my automotive work to Blackwell, even from Gilbert AZ!
Status:Validated
ralph V. - 9/9/2008
I have been dealing with Blackwell Automotive for many years now. They run a clean shop and everyone there is very knowledgable. They let me know when I don't need a service and if I do, they let me know up front how much the service will be. There are no surprises when dealing with them.
Status:Validated
John E. - 9/9/2008
We have had several cars repaired at blackwell, and they are always very curtious, very prompt,and expensive. You get what you pay for; the work has always been excellant. They always list your options for you, and let you make the decision as to what you want to have done. I would go nowhere else.
Status:Validated
John P. - 9/6/2008
Great Service and only fixed what was needed.
Status:Validated
Rose F. - 9/5/2008
I always go to Blackwell, I send family there and tell friends. They are honest, helpful and have great service.
Status:Validated
Ira B. AZ - 9/4/2008
Was my third time using them.And each time they have been friendly & listened to my explanation on what was wrong with my Bronco.They have always fixed it right the first time.And I've never had a problem with there work or the cost.
Status:Validated
Mike B. - 9/3/2008
We had excellent service,Matt Higgins and Louie were exceptional. Our car is working beautifully thanks to honest, caring people.
Status:Validated
Jill C. Phoenix, AZ - 9/2/2008
They did a good job and I got a discount for being a new customer.
Status:Validated
John K. - 9/2/2008
Honest, excellent service with a friendly and very knowledgeable staff.
Status:Validated
JOHN J H. - 8/27/2008
These people are awesome(plain and simple). I accidently found Blackwell when my dealership was being retarded about a repair. The minute I walked into Blackwell's I noticed they were working on a'71 Mach 1, a '69 Camaro, and they had a GTO Judge waiting in the wings. I thought if people trust that kind of automotive machinery to Blackwell's, they're good enough for me. Since then, I had them drop a new engine in my one of a kind(in the U.S.)Nissan Hustler Pick Up Truck. I also bring my Grand Prix GTP to Blackwells. If you need a VERY trustworthy Automotive Shop; Blackwell's is the place. These people are as honest as the day is long PERIOD. Kiss the idiots at the dealerships good bye once and for all....
Status:Validated
Nathan L. - 8/26/2008
I have taken a number of my vehicle's to Blackwell. Their prices might not be the lowest in town but they are not the highest and I have never had any issues with the work they have done. They do quality, professional by the book work. They have inspected 2 vehicles for me when I was looking to purchase, and their expertise and advice on both the condition of the car and its worth gave me bargaining chips. I have no apprehension on taking my vehicles to them and either do several other members of my family.
Status:Validated
janet L. Phoenix, AZ - 8/25/2008
As a first time customer and new to the area, I was very pleased with their quick response, the appearance of both the shop and employees, the cost and explanations they gave me. Appreciated the ride back to pick up my car when finished. Will keep their number handy. Janet
Status:Validated
Jeff C. - 8/25/2008
My experience with Blackwell was very pleasurable and the work they did on my car was done quickly and with excellence. The manager and operations expert were friendly and courteous and I will go back to then in the future.
Status:Validated
liza B. - 8/22/2008
i was very impressed by the way everything was handled. my cari is doing very well now. i will give them a 5 star rating. thank you blackwell
Status:Validated
Tim K. - 8/22/2008
I took my Jeep in for an oil change and a shimmy in the front end. I mentioned I thought the shimmy might be caused by the tires needing to be balanced, but that I'd had that done in the past and it hadn't fully corrected the problem. First off, they actually test drove the vehicle. I can't remember the last time a mechanic actually did that. Second, they researched the service bulletins from Jeep and found a documented issue. They called an hour or so after I dropped it off to let me know the status and give me an estimate. They called a couple hours later to say that they'd made the repair, about 90% of the shimmy had been resolved and they could balance the tires to get rid of the rest of it. So they test drove the vehicle before and after and they actually researched the problem instead of guessing. Nice people, fair price, thorough job and I had my Jeep back in about 4 hours. You can't ask for any better than that. I'll definitely use them again.
Status:Validated
Dennis M. Phoenix, AZ - 8/21/2008
I have used Blackwell Automotive for over 20 years. They have always been honest, prompt, and thorough. This time they worked on the brakes and replaced the fuel filter. I called in the morning and had the car there by 9 am. It was done before 5 pm the same day. I highly recommend them.
Status:Validated
Trent P. - 8/21/2008
Most recently, Blackwell replaced the timing belt on my vehicle. Blackwell provided great mechanical service as well as great customer service. Louis is always a joy to work with.
Status:Validated
John S. - 8/20/2008
I brought this car in because of uneven wear on one tire. I gave Kristy authorization to align the front end, but to call me if they found anything else wrong. Everything went as planned. The car was ready within a few hours, which was very important, as this vehicle is used in my business. There were no additional charges, the staff was very friendly and I got to meet the owner. I am very satisfied and would recommend Blackwell without hesitation.
Status:Validated
Michael H. - 8/20/2008
This is the second time I have used this shop & they are excellent. I have had two nissans & no shop but this shop was able to fix the emissions problems. Even after taking my cars to the nissan dealer shop and spending almost 500.00 on the first nissan & still not being able to pass smog test. Blackwell Automotive had my car fixed correctly & it passed smog the first time after they fixed it. Thanks guys & gals, I love you. Mike
Status:Validated
Jennifer R. - 8/19/2008
When my vehicle didn't pass emissions, I was really nervous about taking it to a mechanic that I wasn't familiar with. I called Blackwell Automotive and spoke to Matt. He took his time explaining everything I needed to know in a very courteous and professional manner. Not once did I ever feel like he was trying to rush to get off the phone. After a few phone calls with different repair shops, there was no comparison...Blackwell Auto had my business. I picked up my vehicle a few days later. I can tell you that my truck is now running better than ever! And, they even washed it for me! I highly recommend Blackwell Auto.
Status:Validated
myron T. phoenix, AZ - 8/19/2008
I took my 2000 Mustang GT in to Blackwell Automotive and explained my problem to the service advisor Louie Chavez. He told me exactly what they were going to do to find the problem and gave me a price for the service. Within a few hours he called me back with the quote and explained to me what happenned. I received a quote and itemized explanation of the charges. When I picked up my car the invoice of charges was less than what I expected by about $60 dollars. This I had not expected because my previous experience with other shops was usually a little higher bill than quoted. I have to say that I was very happy with the service and the manner in which it was handled. I dont have time to be jerked around and I am very busy and it was nice to finally get treated professionally and now my car runs GREAT ! Thank You !
Status:Validated
Marge S. - 8/16/2008
I looked for a shop that would give good reliable service along with good quality work. Blackwells came through with just that - their service was great, estimates fair, and I would rate them at the top.
Status:Validated
Fred J. Phoenix, AZ - 8/15/2008
I had some front end damage from striking a curb. Matt Higgins had my truck diagnosed, and made suggestions for the needed repairs. I went with all their suggestions, and was able to pick up my vehicle the same day. This was very important, as this is my work truck. I will definitely be back the next time I need service. Thanks Guys.
Status:Validated
KIMBERLY W. - 8/4/2008
I finally found a mechanic shop that I can trust. The staff was very polite, professional, and actually explained EVERYTHING to me. They gave me a fair price. It was very easy for me to do business with them to; they said just drop my car off whenever was best for me, and they called me shortly after I dropped it off and explained the problem, and everything was done in a timely manner. Being female and needing car repairs doesn't mix well together, and this is a shop that I don't feel I'm being taken advantage of. I'm going there for ALL of my vehicles from this day forward. Thank you Kristy!
Status:Validated
L P. Phoenix, AZ - 9/30/2007
Great customer service, honest and reliable.
Status:Validated
Stacey S. Scottsdale, AZ - 9/20/2007
The staff of Blackwell motors are the best..... they go out of there way to make things work... I love the service of being able to go back to the house if your car is going to stay the hole day at the garage its so helpful thankyou everyone there.....
Status:Validated
Alexis T. Scottsdale, AZ - 9/20/2007
I'm a LIFER with Blackwell. Tom, Matt, and Kristy have been excellent consultants. Tom's integrity has made me a loyal customer for life! I know that when I go to them, they will always be honest and reliable. Thanks for the OIL CHANGE!
Status:Validated
Vern G. Phoenix, AZ - 9/18/2007
Excellant service .
Status:Validated
Bob B. KY - 9/13/2007
Superior customer service. Van was there for failed emissions - excellent job all around in accurate estimate, getting work done quickly. They took it for the emissions re-test - it passed and runs very well. First time there and I felt very comfortable and confident in having them do the work.
Status:Validated
Brian H. Scottsdale, AZ - 8/25/2007
I've had Christy, Ray and the crew work on my Cruiser for years and have found them to be excellent technicians, trustworthy experts, and good people. The always deliver what they promise and make good if anything happens after the repair, which is rare. They even follow-up with a phone call within a week to find out if everything's OK with the work. I've recommended Blackwell to lots of people I know and always feel confident they will not let them down.
Status:Validated
- 8/24/2007
For the past 30 years I have bought used cars and maintaned them impeccably because I would rather spend the money in maintenance than in fixing major problems. It's tough to find a shop that can afford to invest in the people and equipement. They have the expertise of a dealership with character to boot. It's hard to find a shop like them. I wouldn't take the time to write this with my time worth $100/hr if I didn't know it to be true. They'll shoot strait with you and they have enough mechanics on staff to properly assess the problems then fix it in a couple of days. Have anybody call me if they want to 480-588-8270.
Status:Validated
David S. Scottsdale, AZ - 8/24/2007
I have been using Blackwell for almost 6 years now and have always had a great experience with them. They are knowledgeable, courteous, and honest. They provide accurate estimates up front, tell you if you do not need to have a repair done and the car is ready when they committed to having it ready. In all the times I have had work done there I have never had an issue with the repair job unlike my experience with the dealerships. I would highly recommend them for anyone wanting good work at a fair price.
Status:Validated
Matthew S. Phoenix, AZ - 8/21/2007
The folks at Blackwell have been consistently professional and helpful with the multiple repairs I've needed on my older Ford. Their mechanics are experienced and customer-friendly. They keep in constant contact whenever the repairs are more extensive. I have taken both of my Ford and Volvo to them, and have always been impressed by their promptness and their competitive pricing.
Status:Validated
Doug A. Phoenix, AZ - 8/21/2007
Prompt, curtious service. They find the problem and get back with the price promptly. The problem is fixed, most always the same day, and the cost is what was quoted or less. The problem is fixed right the first time. We have been costumers for over eight years. They are the best!
Status:Validated
Larry P. Phoenix, AZ - 8/19/2007
I have always had fast, quality service from Blackwell with no complaints. So far all their work has been commendable. I do recomend this repair shop.
Status:Validated
Ramesh D. Phoenix, AZ - 8/18/2007
I went in there to get my A/C checked. Matt and Louise were very courteous. They seemed upfront and professional and got the job done. Will be going back there again for all my maintenance and repairs from this point on.
Status:Validated
Daniel R. Phoenix, AZ - 8/16/2007
Excellent Service. I've used them for more than 4 years and I'm very happy with their work. Probably not the cheapest up front, but they get the job done, and done right the first visit. In the end they are a excellent value. They have solved several difficult problems with my car in a very professional way. I sent my father (who was visiting from out of state) there for an oil change and his comment was that this shop really knew what they were doing. They are also helpful in telling me what work is critical and what things can be done next visit. -a happy long term customer
Status:Validated
Lori W. Phoenix, AZ - 8/15/2007
Blackwell has a wonderful staff. They know cars and they are kind and courteous to their customers. Our car is a very difficult car to work on and they always welcome our business and stand by their work until we are satisfied. We also love getting the reminders in the mail about when our cars are due for service. Our family wouldn't trust the care and service of our vehicles to anyone else.
Status:Validated
todd P. Phoenix, AZ - 8/10/2007
I would like you to know that i drive 10 miles each way to get to blackwell automotive having said that i pass MANY repair shops. this should tell you that i feel very confidant in KRISTY and her staff. when kristy tells me anything i feel very comfortable in what she says.i have never dealt whith a female in the automotive industry i will tell you this i would not trade her for a male at anytime. KRISTY is very honest , upfront, and dependable. TOM you have a five star operation keep up the work. I am very proud to say and tell all my friends and business associates that i have all my vehicles serviced and repaired at BLACKWELL AUTOMOTIVE.
Status:Validated
Dov S. Phoenix, AZ - 8/8/2007
I have been using this shop for many years and I keep coming back for great honest service that starts at the front desk. I trust the people there and the mechanics. ~ smiles~
Status:Validated
Rachel S. Phoenix, AZ - 8/7/2007
I truly appreciated the fast check of my cruise control switches. Most of all, I was informed that the cruise worked- even though the switch didn't - and that I didn't have to spend unnecessary money.
Status:Validated
AMANDA S. Phoenix, AZ - 8/7/2007
They got my tires done during my lunch break. Excellent service!
Status:Validated
Jeff S. New River, AZ - 8/7/2007
Fantastic Service !!!! Matt Higgins really went above & beyond to help me out !! He would not even accept a tip !! Great Service just earned you a customer.... Thanks & Best Wishes Jeff |
